ADI’s Person to Person Quality division helps you create and sustain a competitive advantage in sales and service quality, customer experience, compliance, and employee training and development. Our well-designed mystery shopping programs, customer experience studies, audits, Voice of the Customer surveys and customized market research deliver valuable feedback that is essential to growing your business and maximizing customer satisfaction and loyalty.

Through its expertise, Person to Person Quality delivers value to any organization committed to building its brand through superior customer experiences, employee development, and highly-effective product and service distribution channels. Whether you interact with your customers online, on the phone, or face-to-face, let Person to Person Quality be the eyes and ears that tell you exactly what is happening on the front lines of your organization.

For more information about Person to Person Quality please contact Mike Mitchell (mmitchell@adiconsulting.com; 703.535.3983).

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