Person to Person Quality has managed national, regional, and local mystery shopping programs for clients in a wide range of industries, including automotive, banking, commuter transit, healthcare, insurance, restaurants, retail and travel. Our experience adds value in all facets of the mystery shopping process – mapping the sales and service distribution channels, custom-designing shop questionnaires and instructions, recruiting and training shoppers, analyzing shop results and data, and presenting our findings in insightful and actionable formats for client stakeholders.

Click below to learn more about our areas of expertise.

Affinity Marketing &
Co-Branding

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Automotive Sales & Service

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Banks &
Credit Unions

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Insurance Products & Providers

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Travel Services

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