Person to Person Quality is hiring mystery shoppers to evaluate the customer experience at area businesses. Set your own schedule and get paid to perform tasks by phone, on a video-enabled call, or in person. Typical assignments include:

  • Visit a bank and inquire about available checking accounts, without making any transaction.
  • Test drive a new car and evaluate how well the salesperson promotes the dealership.
  • Call a telesales agent or speak with a field agent to learn about an insurance product.
  • Attend a seminar and learn about Medicare insurance programs.

Our clients rely on mystery shoppers’ feedback to improve the level of customer service their agents provide.

Mystery Shopping Benefits

  • Working on a per-assignment basis allows you to set your own schedule.
  • Make your own deadlines and work wherever and whenever you want.
  • Freedom to work with anyone. There’s no limit to the number of mystery shopping companies you can work for.
  • Available Phone shops. Person to Person Quality offers a wide range of assignments, many of which can be completed from home.
  • Easy payment through PayPal. You never have to send us an invoice.

Shopper Requirements

  • Computer, smart phone or reliable internet access
  • Access to transportation for in-person visits
  • Business casual attire for in-person assignments
  • Good observation skills

Person to Person Quality is a proud member of the Mystery Shopping Providers association and the Independent Mystery Shopper’s Coalition. A division of ADI Consulting, we maintain an A+ rating with the Better Business Bureau. Below is a selection of available mystery shops, audits and evaluations.

Register

MEDICARE PLAN AUDITS

Person to Person Quality is recruiting seniors (65+) to evaluate the customer service you receive from the telesales and field agent sales forces of a major provider of Medicare plans.

Our Medicare evaluation assignments are a great way to learn about Medicare plans and earn money on your own schedule. Our client uses our evaluators’ feedback to ensure that their agents are complying with the rules for the marketing of Medicare products, and providing excellent products and customer service.

Typical tasks

  • Call a call center to inquire about Medicare Supplement insurance plans;
  • Meet with an individual agent in person or via videoconference;
  • Attend a seminar or visiting a free-standing information kiosk;
  • Evaluate the interaction, the product and the agent

Shopper Requirements

  • Age 65 and over
  • Medicare Part A and B
  • Computer, smart phone or reliable internet access
  • Access to reliable transportation if you select an in-person assignment
  • No transportation required for phone-only assignments

Apply  Map It!

SHORT-TERM CARE INSURANCE AUDITS

Person to Person Quality is recruiting mystery shoppers age 50-79 to evaluate the experience you receive when shopping for Short-Term Care Insurance. This assignment is a great way to learn about the benefits of Short-Term Care Insurance while earning money on your own schedule. Our client uses our evaluators’ feedback to ensure that shoppers receive excellent customer service and to improve the product’s value to consumers.

Typical tasks

  • Shop for an insurance product on a website; or
  • Interact with a telesales agent; or
  • Meet in person or virtually with an independent agent
  • Evaluate the interaction, the product and the agent

Shopper requirements

  • Age 50-79
  • Computer, smart phone or reliable internet access
  • Access to reliable transportation if you select an in-person assignment

Locations

Our Short-Term Care Insurance mystery shopping program has available assignments nationwide. Click the “Map It!” button to view a map of currently available shops.

Apply  Map It!

AUTO INSURANCE AUDITS

Person to Person Quality is recruiting mystery shoppers age 50 and older to evaluate the customer service provided by the telesales and field agent sales force of a major provider of auto insurance. Our Auto Insurance evaluation assignments are a great way to learn about auto insurance coverage and features, to make sure your current rate is competitive, and to earn money on your own schedule. Our client uses evaluators’ feedback to add value to the product and ensure that consumers receive excellent customer service.

Typical tasks

  • Call one or more call centers to inquire about auto insurance and get a quote; or
  • Call a local field agent to inquire about auto insurance and get a quote
  • Evaluate the interaction, the product and the agent

Shopper requirements

  • Age 50 or older
  • Driver’s license and car registration in the state in which you currently live
  • Continual auto insurance coverage for at least one year
  • Computer, smart phone or reliable internet access
  • Access to reliable transportation (if you select an in-person assignment)

Locations

Our Auto Insurance Audits are available at multiple locations nationwide. Click the “Map It!” button to view a map of currently available shops.

Apply  Map It!

TEST DRIVE MYSTERY SHOPS

Person to Person Quality is recruiting mystery shoppers to test drive new vehicles and evaluate the sales process at automotive dealerships in Florida, Maryland, Pennsylvania and Texas.

Supplement your income on your own schedule! Automotive mystery shoppers get paid to perform several tasks by phone or in person at a local dealership.

Typical tasks

  • Research a vehicle on the dealer’s website
  • Contact the dealer and setting an appointment
  • Visit the dealer for a test drive
  • Learn about the advantages of buying from that dealer
  • Fill out an online questionnaire about your experience

There’s never a credit check, and you never make any transaction or commit to purchase anything.

Shopper Requirements

  • Computer, smart phone or reliable internet access
  • Access to reliable transportation for in-person visits
  • Driver’s license required for in-person test drive shops
  • Good observation skills

Locations

  • Annapolis, MD 21401
  • Frederick, MD 21702
  • Gaithersburg, MD 20879
  • Germantown, MD 20874
  • Rockville, MD 20852
  • Wheaton, MD 20902
  • Lexington Park, MD 20653
  • Chambersburg, PA 17201
  • Clearwater, FL 33761
  • Lake Park, FL 33304
  • Brandon FL  33511
  • Port Richey, FL 34668
  • Tampa FL 33612
  • Delray Beach, FL 33483
  • Fort Lauderdale, FL  33304
  • Sunrise, FL 33323
  • Wesley Chapel, FL 33544
  • Duncanville, TX 75116
  • Dallas, TX 75237

Click the “Map It!” button to view a map of currently available shops.

Apply  Map It!

BANK TELLER MYSTERY SHOPS

Person to Person Quality is looking for mystery shoppers to open a free checking account and evaluate customer service at the teller window. Our Bank Teller mystery shoppers get paid to perform several tasks by phone or in person at one or more bank branches. These assignments are easy and repeatable.

Typical Tasks

  • Visit a bank branch’s teller or drive-thru window
  • Deposit a small amount of your own money into your own account
  • Evaluate the teller’s accuracy, timing and friendliness
  • Listen for the teller to use your name and promote the bank’s services
  • Complete an online questionnaire about the experience

Person to Person Quality will never ask you to withdraw, transfer or send money to anyone in order to complete any assignment.

Shopper Requirements

  • Open or use an existing checking account at the bank
  • Computer, smart phone or reliable internet access
  • Access to reliable transportation for in-person visits
  • Good observation skills

Bank teller shops are an easy way to earn as much as $100 in a day. Shoppers may visit up to four branches in any day, and shops may be repeated at the same location periodically.

Locations

Our client has more than 100 branches throughout West Virginia, Kentucky, Ohio and Virginia. Click the “Map It!” button to view a map of currently available bank shops.

Apply  Map It!

Become a PPQ Mystery Shopper

Register

Search for Available Assignments

Login

Review Our Mystery Shopper FAQ

FAQ

Refer Your Friends and Collect Rewards

Refer